FAQ

Frequently Asked Questions

I have multiple medical issues how can I address those?  Your initial appointment is set up to obtain a complete health history. If additional problems need to be addressed we encourage you to make additional appointments to allow sufficient time to address every concern thoroughly. We are here to serve your needs.

Can I get a same-day appointment?  Yes. Call us or book online.

What insurance plans do you accept?  We accept many insurance plans. We are contracted with all major Payors in the area. At times contracts change, so please inquire before your appointment. 

I do not have insurance, no longer have insurance, can I be seen?  Yes. We offer self-pay discounts. Call us to discuss competitive pricing for each office visit. 

What should I bring with me to my appointment?  Please bring your ID and your updated insurance card. We may ask you to update your demographic information each visit. 

Can you call in antibiotics or controlled substances like narcotics?  For patient safety, we do not call in antibiotics or any controlled substances. As per regulations, we request that you make an appointment to discuss your concerns and these will be addressed on an individual basis upon evaluation and documentation of the condition. 

I need a refill, how do I get one?  You log in to your secure portal to send us a message. Alternatively, you can call our office, or your pharmacy to request a refill.   Due to privacy rules, we do not recommend the use of unsecured email for communicating with our office regarding private healthcare needs. Using your patient portal would be the most secure communication method with our office.